Have you got a question about using Boltblue products and services, or about your club subscription in general? You'll find the answers to our most frequently asked questions here - just click on the links below:
Frequently asked questions about club subscriptions and benefits
Frequently asked questions about Boltblue Xtra and benefits
Find out how to add a top-up to your club balance
All you need to know about content available, how to download, and what to do if your having problems accessing content
Everything you need to know about Boltblues Social networking site
How to use our PC to mobile text messaging service
Frequently asked questions on how to access Boltblue on the move
All you need to know about registering with Boltblue and the benefits available
Frequently asked questions about managing your account from updating personal details to viewing your account statement online.
Details of the service and how to create your own webmail account
Our customer promise explains our commitment to you.
We hope you will be pleased with order. Information about our refund policy is available here.
You can contact our customer services department by calling 0870 0209 312 (national rate).